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CIGARS
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| The best customer service around! I just started ordering online and I've ordered cigars from many different sites. Smoke Inn is by far the best. They are the only ones that put humi packs in your order and they are packaged with care. I love digging through all the peanuts to find my order. Today I even found a few freebies in in there! And the hand written note, awesome! Thank you Smoke Inn! I'll definitely be ordering from you guys more often! Sean 06-18-2013 |
| Received my first order today, by far the best in the industry. I belong to two cigar of the month clubs and they dont take the care that smoke inn provided. Plus humidi packs at shipping to make sure your cigars are ready when you get them. They are now my first stop shop when ordering cigars!!!! ismael 06-12-2013 |
| Received my first order from Smoke Inn this week. Bar none the best customer service I've experienced in a long time. A hand written note in the box? Who does that anymore? You guys set the bar pretty high. Jason Lane 06-12-2013 |
| Just made my first online purchase with Smoke Inn as I have always been hesitant about doing so other than my B&M store. Let me say that I was thoroughly impressed with the timeliness, care in shipping, and personal note saying thanks. That impresses me alot. Then I open my beautiful package and must say that the Herrera Estella was wonderful, lit up smoothly, burned evenly, tasted great. A very enjoyable smoke and have already ordered more. Thanks guys and look forward to doing more business with you!
Brandon Meyer 06-10-2013 |
| I recently made my first on-line purchase of cigars from Smoke Inn, and the customer service was "OUTSTANDING!!" Not only did I receive my shipment of cigars within a few days of ordering, but I also received a personally hand-written thank you note, as well as a really cool, high quality Smoke Inn hat. What an awesome, unexpected bonus! I have to say that it's so nice to see Smoke Inn really understand the importance of excellent customer service standards and not only meet but far exceed my expectations. I will be making all my cigar purchases from Smoke Inn, and recommend all of my cigar smoking friends do the same!! I highly recommend Smoke Inn for all of your cigar needs! Rick Eisenhuth 06-09-2013 |
| Hi, Just got my Cigar Obsession sampler pack, and I have to say I'm delighted and impressed. This was the first time I ordered from you guys, and the actual first time I had a sampler sent in a cardboard box package. They came in completely good and undamaged, and I appreciated that you packed them with humidity packs (another first). After a mildly hectic day at work, I immediately opened it and smoked the Alec Bradley Maxx Culture down to less than an inch, and I'm going to order a box of these soon from you. It's very tough to keep my humidor around 70% up here in Washington State (despite the rain, this climate can be very dry, humidity speaking), so after getting these it makes me want to move down to Florida even more. Thanks for the ball-cap! I enthusiastically look forward to sending you more business! Gratefully and Sincerely, Mike Glanville Mike 06-06-2013 |
| From the handwritten thank you note, to the free Smoke Inn cap, to quick shipping, not to mention the lowest price on the internet for the cigars, Smoke Inn has my vote for the best cigar retailer on the internet. I will be placing all my future orders with Smoke Inn! Holly 06-06-2013 |
| The team in the shipping department is GReat !! I goofed up and placed a wrong address on my order. I notifed your shipping team the next day and they were able to get my order from the USPS and send it to the proper address. THANKS !! Bruce D. Beebe 06-06-2013 |
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I thought I had had been dealing with some of the best cigar resources on the net before I discovered Smoke Inn. These guys are the best. It is really a nice touch when I receive a hand written thank you note for each purchase. They process and ship fast too! They carry the hard to find new releases and have exceptional private blends. Below are my purchases over the last 6 months and I look forward to seeing what they have coming up. La Palina Goldie Laguito No.5 Illusione Rothchildes Room 101 Big Delicious Tatuaje Anarchy Apocalypse Thanks to the staff at Smoke Inn. Richard Feldman 06-06-2013 |
| This was my first order with your company...but I am familiar with
your site and visit almost daily. Smoke Inn has a remarkable collection of most of the very best cigars available . I purchased the 'Hero' sampler and am I ever glad that I did. 1st, I received 50 of some of the best cigars in the industry at a price that should make me feel like I had stolen them from you. Yes, some of them are sizes that are not the fastest moving of the line, but so what ? You are still getting the top brand, and top quality. There are no crappy reject brands either. I got Trinidads, Don Diego Anniversarios, RyJ...RP...new blends too, from RyJ I got the new Romeo line, RP gave Freedom...A J Fernandez gave Pinilero...But others came in beautiful yellow cello...All said, A great assortment of top quality cigars, from the top companies. Add to all of that, a super fast processing and mailing, a free unexpected SI cap, a hand written 'thank you' AND humidified shipping, and you will understand this high praise...Better yet, try one yourself...Thanks SI...You earned a new customer. David Cubeta 06-03-2013 |
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