You guys are fantastic. Your Big Delicious and Apocalypse are some of the best cigars I've had not matter the brand. You truly make your customers feel special. thanks for the great cigars and service.
Dominic
05-02-2013
I have placed several orders from smoke inn over the last few weeks. The cigars have come in a very timely manner, very well protected and in great shape. Looking forward to the weather improving in Virginia so I can finish these off and order some more from you. Thanks
Eric
05-01-2013
Marc,
Thank you for your kind words. I am sorry about your scuffed case from Nub. Unfortunately those are packaged by the manufacturer and we do not open the package to inspect what is inside. All you have to do is call us toll free or contact us and we will gladly take care of it. 100% customer satisfaction is always our number one priority.
Regards,
Abe "Big Delicious" Dababneh
Abe Dababneh
05-01-2013
I was impressed with the prompt and personal service provided by Smoke Inn. I will continue to order from this online source. The cigars were fresh and smoked well. One small complaint...the NUB 3 piece accessory set I received had a cigar case that was scuffed and poorly sewn.
Marc
Marc
04-29-2013
Smoke Inn Team:
First time order was received Saturday from a GREAT internet selection of products.
Prompt shipping and absolutely love the personal touch with the hand written thank you note along with a free hat! Your business model should be adopted by many more companies out there as you have just won yourself a return customer for life.
Chris
04-29-2013
i received my order of a box of El Tiante Habano Oscuro i was absolutely blown away by the swift and fast delivery of my order (i live near the west coast). i tried two other on line retailers before i found you. one tried to substitute another type and brand. i attempted to contact the second by phone and email and it took two days for them to respond to a question i had. i cancelled my order with both. keep up the good work. i intend to make you guys my go to cigar dealer.
Melvyn Leffler
04-29-2013
I received my first order yesterday. I was impressed by the promptness of service. I thought the note and free hat was a nice touch (as did Mitch from Sierra Vista). I plan on purcahsing all my future smokes from you.
mel
04-27-2013
I have ordered from Smoke Inn many times. My order has always been delivered promptly and correctly. Always a personal note (very nice touch), and sometimes a free gift! Love the hat guys!
Mitch
04-25-2013
I have ordered many times from Smoke Inn and the customer service has to be the best in the industry. Quick shipping always have the best cigars. I hope I get to visit the store someday. You have a customer for life and tell all my friends about as well and they now understand why I order from Smoke Inn. You guys are the best.
Carlos
04-24-2013
Fantastic prices, lightning fast shipping, and the personal touch will keep me coming back time and time again!