Great customer service. Hand written letter, free cigars (Cuchillo Cubanos 52) and a free baseball cap. First order...great impression...won't be my last. Thank you.
Jerry
03-20-2013
I have never written a review before but I was so blown away by the customer service I felt like I had to. Fast shipping , Hand written letter and some free swag . This company values its customers and I will recommend smoke inn to anyone.
Jaime
03-17-2013
Smoke Inn is by FAR my #1 destination for cigars. No other site I've found even compares to the selection they have, and their relationships with distributors must be unparalleled because they always get the newest stuff before anyone else, and usually the best price. Their customer service is great. Can't wait till I'm in FL next to be able to visit a Smoke Inn store, and to make my dream come true of attending the Great Smoke someday. Thanks guys!
Wally Aboulhosn
03-13-2013
Just started buying from you guys. Your customer service is out of this world and the knowledge of product is just as good. Availability and quality of product is real good. I have recommend you to all my cigar buddies and look forward to doing future business with you.
Bryan
Bryan Arnold
03-05-2013
By far the best place to buy cigars over the internet. Fast shipping and courteous service. I can't say enough good things about these guys!
Mark E. Hanger
03-04-2013
Y'all are a breath of fresh air. The selection was great, the service was incredible and the delivery was shockingly fast. This was my first purchase from Smoke Inn, and now you've got a customer for life. The hat was unexpected and it's really nice! The handwritten note from Miguel was a wonderful finishing touch. I wish more businesses were this classy and personal. Great operation you've got Abe! Thanks so much.
Rob T.
03-03-2013
I'm glad I found you guys!!! Fast shipping, neat packaging, free merch, and a nice hand written note. As a business owner myself, I know the importance of great customer service and you my friends have made a returning client out of me. Keep up the good work and thank you!
-Aaron Baker Leather Tooling-
02-28-2013
Excellent service, quick shipping, great personal touch. An all around great job by the folks at Smoke Inn!
Elliott Finebloom
02-28-2013
Unfortunately quality customer service is a lost art at most places, but I am happy to share that at Smoke Inn they have mastered the skill of providing exceptional customer service. With my first order I received a complimentary hat and a handwritten thank you letter. WOW! How's that for making a first impression? They just won a new customer!
Mike Evans
02-28-2013
I ordered one of the weekly deals and it came in a much nicer packaging than i was expecting. It was sealed in a nice package for the cigars with a humidipak in it. Also it came with a free hat, and a hand written letter from Miguel! I havent made a purchase here before, but i certainly will be again.... soon.