I normally buy from one of your B&Ms but I made an online purchase to jump on a great deal. I couldn't be more happy with the purchase and the packaging. Great customer service whether in person or online.!
Scott
02-21-2013
Smokeinn is my favorite online site to purchase cigars. Great selection of top smokes! And fantastic customer support..
michael d'ambrosia
02-21-2013
I placed 2 orders with them both times the cigars came super fast, packed nicely with a Boveda pack and even a free hat and handwritten note. Customer service dosen't get any better then that i will always do business with them.
Gary
02-20-2013
My order arrived in 2 days. Very impressive from Fl. to Ca. Nice note and great hat came with the cigars. Giving the cigars a little humidor time before smoking but they arrived in great condition. Will order again. Jim Babbitt, Graeagle Ca.. ( near lake Tahoe)
Jim Babbitt
02-19-2013
Since my first order with Smoke Inn I have felt like a friend, products always arrive in great shape and always with a "Thank You" note. I hope to find my way to one of their stores in the future and thank them personally for the great service.
Dave B.
02-19-2013
I've been smoking for going on 10 years now and have purchased from many many retailers over this years, several of which are touted as having he best customer service in the industry. And while those retailers were great, I have NEVER gotten the type of personalized service and touches along with the speed of delivery as I had with Smoke Inn. The hand written letter that came with my order and the very slick hat that I now where dang near everywhere are touches that really show that you guys are a cut above the so called "best in the biz" and really set he Platinum Standard in my book. I'm all about company loyalty and y'all just earned a customer for LIFE!
Thanks team y'all do phenomenal work,
Brett
Brett Jarman
02-19-2013
Been ordering from Smoke Inn for a couple years and have yet to have an issue. My shipments show up within a few days of purchase and always in pristine condition. As always a hand written thank you that never gets old.
Thanks a bunch guys !
Bill
William Barrett
02-18-2013
Great easy to use friendly website, great stock and selection of smokes to choose from, great customer service with fast delievery. Overall just a GREAT experience. I was able to find some high-end smokes that in gerneral are very difficult to find. They were packaged very securely with a humi pillow to ensure freshness. I even received a very nice hand written note and a signature Smoke Inn hat with my order. I was more than impressed with my service from Smoke Inn and know I will be ordering again from them in the future. Thanks gents!
Justin
02-18-2013
I found the Smoke Inn website when I googled a cigar brand that was proving very difficult to find, I believe it was the "Nat Sherman Timepiece." When I saw that they were available here, I placed an order and was struck by how quickly the order was filled and even more importantly, by the lovely handwritten message and the gift "Smoke Inn" cap inside the package. Each time I have placed an order with you, I have received the same excellent service with superior packaging and always the handwritten note. You truly have made an art form of personal customer service for which I am extremely grateful.
Douglas Beardslee
02-17-2013
I was really skeptical from buying from here at first but I tried it and I was amazed there fast and a lot cheaper than the cigar shops around here and online so I will definitely start ordering from here a lot more. They even sent me a hat and a hand written thank you letter.thanks for the great service I'll be sure to spread the news .