Love the weekly specials! i like a variety of fresh cigars in my humidor and these are great deals...I also love the fast shipping and the personal thank you note in each package!
marvin posey
01-31-2013
Awesome awesome awesome!!!! I was not expecting anything and had totally forgotten that I signed up for the Gars for Gunners program a couple of days ago. Today, received a package with 2 boxes of cigars with a customer service address. Had to google the address and there I find Smoke Inn. You guys are awesome! I will make sure to share these cigars with all my buddies out here. And I will definitely be buying stuff from you guys in the future.
John
01-29-2013
You guys have consistently had the cigars I love that have been hard to find elsewhere, with fast shipping and a nice personal customer service touch! Glad I found you.
Tony
01-25-2013
I have been viewing Bryan Glynn's cigar reviews for a few weeks now [http://cigarobsession.com/] and, as a new smoker, I've come to this website for the first time. Everyone loves a bargain but I was more interested in variety rather than price. The "Smoke Inn Hot Weekly Deals" seemed a little too good to be true. 20 cigars for 49.95$? So I compared prices with various retail stores and searched for the quality of each cigar. After about 6 hours of researching, IT IS A HECK OF A DEAL!!! I purchased it moments after that and hoped it came in good shape.
The order just arrived at 12:38PM on 19/01/2013 and I wish I could do an unboxing video to say the least. VERY VERY well packaged with quite a few surprises inside that I had not ordered or was aware of !!! A personally written Thank you letter from Eugene, a free Smoke Inn Hat!!
I am extremely pleased to say that I will remain a loyal costumer to Smoke Inn and I thank them for the excellent service in general!!!
Bryan C
01-19-2013
I really don't write reviews or opinions often but after receiving my first shipment from SI today I feel motivated to do so. The package was right on time and the service is exceptional. My cigars came packaged in a sealed bag with a humidity pack. SI also sent a personal note to me thanking me for my business. It was all written and signed by hand with my name at the top. They even threw in a hat. Not many places take the time to write a note thanking you and that is a little thing that goes a long way. Thanks for the great product and I will be sure to order from you again.
Michael
01-17-2013
A lot of things can be faked, but excellent customer service isn't one of them. Cigars are available from many vendors -- few of those vendors come close to matching the service provided by Smoke Inn. Very Impressive!
Mick Chiofalo
01-12-2013
A.J. & gang, EXCELLENT!!! Best service I have had in over 20 years of buying premium cigars & a FREE cap to boot! Will place Many orders with SMOKE INN in the future. THANKS & Happy New Year to all! Barry
Brenda Roy
12-31-2012
I have to say when I first came to the Smoke Inn website to make an order i was not too enthusiastic about things. The selection is great, but the prices on shipping and on some items were a little more expensive than some of the other places I have ordered from. But since the cigars that I wanted weren't available elsewhere, I made an order. After I received my order, it would take an act of god to get me to back to any of the other cigar retailers
I got my package in three days, it was incredibly well packed and padded. The cigars were placed in high quality, zip-lock style bags with humidification packs in them. Now, this is how cigars are supposed to be packaged and shipped! The box also included a hand written note about my order and a really nice Smoke Inn hat, which I wasn't expecting.
Every single penny was well spent on my order, some other places will be cheaper, but now after seeing my order from Smoke Inn, I know that the other places are cutting corners. The extra few dollars that I spent with you is some of the best money that I've ever spent buying cigars online. I will gladly pay a little extra for the obvious value that you guys place on both the product and the care you take in delivering the cigars.
Great job guys, I'll be back to buy more soon.
-John
John Riley
12-12-2012
I just ordered from Smoke Inn for the first time. I have to say that I was very impressed with the entire process. My cigars arrived in 3 days with a hand written letter thanking me for the order and hoping that i would enjoy my order. So I know that its not a form letter but that someone actually took the time to write a letter to me. Thats customer service. And they also threw in a great hat to go along with the order.I have to say this was the first time i ordered from them and it wont be the last. Thank you for great service.
Mike NAPPI
12-10-2012
This place is pretty damn efficient. I ordered on a Monday, at 3 AM and my package arrived on Wednesday the same week! I got a free hat, and a hand written letter thanking me for my order, and that I enjoy my cigars! Great place to order cigars! It is really important to me that a place has great customer service, and this place surpassed my expectations. I will be ordering from here for now on! I have smoked two of the cigars from the hidden treasures sampler pack, and so far they are great smokes, with a great burn!