CART (0)
CIGARS
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| Thanks very much. Y'all have great service and I'm sure I'll be a repeat customer. BJ. Biggio 01-13-2011 |
| I attended my first of many events last year and was impressed and overwhelmed by the organization and presentation of the event from my arrival to the participation of the vendors to the entertainment it was "World Class".Congratulations Abe to you and your staff and thank you for your efforts and I will make it a point to thank you at the next "World Class Event" as we continue the journey. Bruce 01-12-2011 |
| This note is for General Manager Mike and the nice folks at Smoke Inn. Mike, you mentioned that customer service is your #1 priority, and I believe it. My shipment arrived fast, in perfect condition, and with a handwritten note (along with a free cutter--thanks!) thanking me for my business. Truly above and beyond--I will be ordering from you again, and recommending you to friends and on the online cigar forums. Jeremy Lehrman 01-07-2011 |
| Just received my first order from your company an anarchy five pack. First of all thanks for offering 5 pks most don't . I 'm sure I'll love them I am Pete Johnson slut. What a great surprise to see the humi-pack. I figured I'd be putting them in one of my humidors to bring them back to life. The hand written note from your gm and the cutter was definitely a classy touch. Look forward to the smokes and thanks again for taking such great care in shipping.
J.Fernandez 01-06-2011 |
| Broken record. Hands down, best online retailer. Period. Great customer service. They go the distance. I've bought Padron Family Reserves 44,45&46. The original Flying Pig... when I swear the ones they sent me were the last on earth. Hand written letters. Free stuff. On and on. Happy holidays to Abe and the gang. Sorry I missed you Abe over Thanksgiving. jeff 12-18-2010 |
| I love the Smoke Inn. Their customer service is 2nd to none. Abe and the guys are the best. I'm a customer for life. Michael Z 12-14-2010 |
| I must say a thousand thanks. I have ordered from numerous other online sites and up to the other day not yours. That is about to change. The order that I made was not big by any means, a simple four pack of the flying pig T-52's. However the handwritten note from your general manager Michael and the free hats that you threw in made me a customer for life. To me I would rather pay a few more dollars (not saying that your more expensive, cause your not!!!), or even wait a few more days for things, knowing that the customer service like you have shown on my first order will always be there. Again kudos to you and your crew. Sincerely! J.Sanzone, California 11-21-2010 |
| Hi - I just received my first order (Box of Brickhouse Corona Larga) from you. The order arrived quickly (today - placed the order Sunday). Along with the order was a nice Arturo Ornament - nice touch. There was also a hand written thank you note - VERY nice touch. In these days of the internet and email the Thank You note seems to be becoming extinct. I still write them - and appreciate others who do as well. Thanks - and I will continue to order from you! S. Fiore, Pennsylvania 11-17-2010 |
| I just wanted to check out the website and let you guys know that the Grand Opening in Pompano Beach was high class. I enjoyed it very much and couldnt stop telling all of my friends about it. I am a Police Officer in Coconut Creek and alot of the guys need a place to sit back and relax with a nice fat cigar. We will be stopping by again soon. GOOD JOB!! By the way, the Ming Dynasty price you are advertising is the best I have ever seen. My buddy just bought me a box from the location last week for my birthday. THANKS!! F. Hofer, Flordia 11-15-2010 |
| I recently purchased a box of AVO LE 07 cigars, one of my favorites and the free swag that comes with it. Included in the box was more free swag and a hand written letter from Michael, the general manager. That was a very nice gesture and service like that is not common these days. I will highly recommend Smoke Inn to all of my cigar smoking friends from now on! J Poole, Texas 11-12-2010 |
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